Emran eats - An on-demand food delivery software

Common challenges

Online food ordering satisfies the needs of busy individuals who place their orders online and receive delivery within a few minutes. Starting a SaaS business is a formidable task. With the client’s requirement to make a SaaS model from the food delivery software needed extensive conversion in Shopurfood. The challenge was not just making the SaaS model, but also to make it unique from the competitors to stand out from the rest of the competitors. We made research in building customer’s online trust to place orders and our solutions provided to the client were not just based on the perspective of the competitors but also taking the viewpoint of the users. The software we provided is readymade for the client’s use which is effective, efficient and quality software to operate.

emran-eats-case-study

Solution

While giving our solution to Emran eats, along with different themes and templates, we tested the products and its functionality thoroughly with customizable solutions which are:

Zone-based delivery

Inaccurate delivery time and poor navigation are one of the main reasons for the failure of most online food businesses. A live delivery map and the status will keep the users updated about their orders. With the live order status page and the delivery application, customers can easily keep track of the delivery executive’s arrival status in real-time. Similarly, the delivery executive can track the customer’s location and not hover around by wasting their time. The customer will also get notifications about the contact details of the delivery executives and the delivery executives also get notified about the customer’s address and phone number to contact the customers at any point in time to reach the address and make quick delivery.

Menu setup

Mobile responsive software design will help to not miss out on any of the customers whose preference in using the software may differ. A responsive website automatically changes to fit the device customers are opening, and reading it on. With the responsive software, the layout and the content responds and adapts the size based on the size of the screen. Either in a PC or mobile device, the code automatically optimizes the specific viewing device.

Group order

Most of the time, the customers while just trying to know more about the coupons and deals end up placing the orders accidentally. To help customers with such issues, a dedicated button for the customers to cancel the orders directly without any trouble is implemented in software. The cancel order feature allows the customers to cancel or edit the orders under some conditions, for instance, to add the quantity or an item or delay in the order.

Conclusion

With many companies entering into the nascent stage of development in the industry, the competition is increasing daily in both the domestic as well as multinational. This is the right time for the businesses to enter the food industry without any further delay and we helped Food Ranger to enter this business smoothly. The Several inbuilt applications in Shopurfood like super admin panel, restaurant panel, customer app, delivery app, helped Food Ranger managing all the restaurant process of all their branches on the single platform efficiently.

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